How do I log into Game Center? (iOS)

Please be aware that Game Center is an Apple application and not a MobilityWare application.Please follow the instructions below to log into...

How do I play in Landscape orientation?

If your game doesn't rotate to fill the entire width of the display, when it is rotated into Landscape orientation, then it may be locked in...

Why does my game automatically update? (iOS)

MobilityWare does not have the ability, or permissions, to make force updates to your game or device. This is something that may have previo...

Why does my game automatically update? (Android)

MobilityWare does not have the ability, or permissions, to make force updates to your game or device. This is something that may h...

How do I take a screenshot on my Apple iOS device? (iOS)

You can capture the screen of your iOS device by simultaneously pressing the Sleep/Wake button & down Volume button.Your device's screen...

Can I download this game on my computer?

MobilityWare is focused on delivering entertaining, high-quality applications on the world's most popular mobile platforms. At this time, we...

Can I transfer my game data to a new device? (iOS)

Apple only has one method to backup and restore data on your device, and it is through the iTunes backup feature. This is done using a compu...

How do I force close the game?

Force closing can be one of the most helpful troubleshooting steps if you're experiencing issues with your device. It allows you to restart ...

Will uninstalling the app fix my issue?

We typically do not recommend uninstalling the application before trying other troubleshooting steps.If you choose to uninstall the applicat...

Why isn't my sound working? (iOS)

Several factors can affect what sounds you hear from your device. The various settings that control gameplay sound are outlined below. With ...

Why isn't my sound working? (Android)

Several factors can affect what sounds you hear on your device. The various settings that control gameplay sound are outlined below. With mo...

How do I select the language for the game?

The language set on the device determines the default language in our game. If the language has somehow been changed, you will need to go to...

Does this game use my cellular data?

Some of our game features do require an Internet connection. You can play our games while connected to WIFI or your cellular data service. &...

How do I turn on automatic updates for this game on an Android device?

Turning on automatic updates is the best way to ensure you have the most up-to-date application version on your device. Unfortunately, Mobil...

How do I take a screenshot on my Android device?

Please follow these steps to take a screenshot:Open the screen that you want to capture.Press and hold the power and volume down buttons at ...

Why aren't my levels/titles updating when I reach the next level?

If your level/title is not updating once a new one has been earned, try the following:Open the game. Tap on the Play icon (which looks like ...

Can I transfer my game data to a new device? (Android)

To back up your game's levels, trophies/crowns, or statistics please do the following:1. Open Device Settings.2. Select "System" (...