Before Contacting Support
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How do I contact Customer Support?
Below, you will find a list of the different ways in which you can message our Customer Support department.We only ask that you submit a sin...
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What should I know before contacting support?
We take pride in communicating with the people who play our games. Your questions are always welcome, your suggestions are valuable, and we ...
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What do I do if my game is crashing or freezing?
There are a variety of reasons that could make a mobile application freeze or crash. Many times, this can occur when a version of a game con...
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I am told I have no internet connection. How do I fix this?
Certain features within our game requires an internet connection. If you run into an issue where the game is displaying a message that you d...
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