How do I contact Customer Support?

Below, you will find a list of the different ways in which you can message our Customer Support department.We ask that you submit a single m...

How do I contact Customer Support? (Android)

Below, you will find a list of the different ways in which you can message our Customer Support department. We ask that you submit a si...

What should I know before contacting support?

We take pride in communicating with the people who play our games. Your questions are always welcome, your suggestions are valuable, and we ...

Can I restore previous versions of this game?

Both the Apple App Store and Google Play Store only offer the most current version of the game to download. Once an app has been updated, th...

How do I report an advertisement?

Please consider that all of our games are free to download, play, and enjoy. Advertising revenue allows us to support our development studio...

What do I do if my game is crashing or freezing?

There are a variety of reasons that could make a mobile application freeze or crash. Many times, this can occur when a version of a game con...

How do I enable game notifications on an iPhone? (iOS)

MobilityWare games have an option that allows users to receive notifications from the game through Apple's Push Notification Service. Notifi...

How do I send a screenshot to Support?

If you're uncertain as to how to capture a screenshot, note the help articles below: How do I take a screenshot on my Apple/iOS device? H...

Why am I receiving a message to update?

Starting on 12/01/2022, Jigsaw will no longer be supporting iOS 10 or below. Devices which operate on iOS 10 or below will no longer be able...

Why am I receiving a message to update? (Android)

Starting on 12/01/2022, Jigsaw will no longer be supporting Android 5 or below.Devices which operate on Android 5 or below will no longer be...