Where is the option to purchase puzzles using Coins?

You can tap into a puzzle pack to see the purchasing options available for that pack, real money and/or with Coins. However, please note tha...

How do I delete a puzzle? (Android)

This FAQ includes instructions to delete a Puzzle Pack, Puzzles in Progress or a Completed Puzzle. If you accidentally deleted a Purcha...

How do I play? (Android)

You can play a puzzle by navigating either the Home screen or My Puzzles section, scrolling through what is available and selecting a pack o...

How do I turn Puzzle Piece Rotation on/off? (Android)

 If you're interested in a little extra challenge, we recommend opening the Settings menu and tapping on the Piece Rotation option...

What is Create Your Own Puzzle? (Android)

The feature to upload a custom photo is available in Jigsaw Puzzle Pro, or after you have purchased the Premium Upgrade in the free version....

How do I share my Completed Puzzle images?

After completing a puzzle you will have the opportunity to share your finished puzzle with your friends through Facebook, email, or other so...

What are the icons on the Toolbar?

A) Main MenuAutomatically saves your puzzle and returns you to the Main Menu.B) Pause Game & ClockPauses your current puzzle and the gam...

How do I lock the puzzle game board?

You can lock the puzzle game board in place by locating the padlock icon in the toolbar in Jigsaw. Tap the icon so it is showing in the UNLO...

What are Coins?

Players can now earn and purchase Coins in Jigsaw Puzzle! Players can use Coins to buy select puzzle packs. While most puzzle packs can...

How do I get more Coins?

We have several methods of earning Coins.1) Once you’ve updated to this new version, we automatically gift you Coins. We will also automatic...

Why did I not receive my Coins?

First, try force closing and restarting the application. Sometimes the Coins simply have not been updated.If you were playing a puzzle and c...

Why am I seeing ads on my hint button?

With a recent update, the "hint" feature was adjusted to require an ad to play after a certain amount of uses. This feature is performing ...

Objectives - What are Objectives?

The Objectives system is designed to provide our players with extra challenges as they’re playing the game. The Objectives tab on the homepa...

Objectives - How do I remove Objectives?

As of this point in time there is no option to remove the Objectives system.

How many Coins do I earn by completing a puzzle?

Here is how much you earn from each size range:(Max allowed on Phones is 400 pieces/+34 coins)+1 Coins (9-16 pieces)+2 Coins (25-49 pieces)+...

Themes (Android)

What is Dark and Light theme?Give your eyes a break by enabling Jigsaw Puzzle's Dark Theme. The bright space of Jigsaw Puzzle’s interface ca...

What are Pins and how do they work?

Pins are a limited time item that can be earned by opening Pin Boxes.How can I get Pin Boxes?There are 3 ways to receive Pin Boxes:You can r...

How do I adjust how easily pieces snap together?

There is a setting that can adjust this which can be found on the toolbar.Open the toolbar while playing a puzzle.Tap the right facing arrow...