Where is the option to purchase puzzles using Coins?

You can tap into a puzzle pack to see the purchasing options available for that pack, real money and/or with Coins. However, please note tha...

How do I delete a puzzle?

This FAQ includes instructions to delete a Puzzle Pack, Puzzles in Progress and a Completed Puzzle.If you accidentally deleted a Purchased P...

How do I delete a puzzle? (Android)

This FAQ includes instructions to delete a Puzzle Pack, Puzzles in Progress or a Completed Puzzle. If you accidentally deleted a Purcha...

How do I play?

You can play a puzzle by selecting a puzzle pack from either the Free or My Puzzle section, then scroll the list of puzzle images. Tap on th...

How do I play? (Android)

You can play a puzzle by navigating either the Home screen or My Puzzles section, scrolling through what is available and selecting a pack o...

How do I turn Puzzle Piece Rotation on/off?

When creating a puzzle, there is an option to toggle Puzzle Rotation On or Off. This is located under to the Number of Pieces option.Please ...

How do I turn Puzzle Piece Rotation on/off? (Android)

 If you're interested in a little extra challenge, we recommend opening the Settings menu and tapping on the Piece Rotation option...

What is Create Your Own Puzzle?

The feature to upload a custom photo is available in Jigsaw Puzzle Pro, or after you have purchased the upgrade in the free version. This fe...

What is Create Your Own Puzzle? (Android)

The feature to upload a custom photo is available in Jigsaw Puzzle Pro, or after you have purchased the Premium Upgrade in the free version....

How do I share my Completed Puzzle images?

After completing a puzzle you will have the opportunity to share your finished puzzle with your friends through Facebook, email, or other so...

What are the icons on the Toolbar?

A) Main MenuAutomatically saves your puzzle and returns you to the Main Menu.B) Pause Game & ClockPauses your current puzzle and the gam...

How do I lock the puzzle game board?

You can lock the puzzle game board in place by locating the padlock icon in the toolbar in Jigsaw. Tap the icon so it is showing in the UNLO...

What are Coins?

Players can now earn and purchase Coins in Jigsaw Puzzle! Players can use Coins to buy select puzzle packs. While most puzzle packs can...

How do I get more Coins?

We have several methods of earning Coins.1) Once you’ve updated to this new version, we automatically gift you Coins. We will also automatic...

Why did I not receive my Coins?

First, try force closing and restarting the application. Sometimes the Coins simply have not been updated.If you were playing a puzzle and c...

Why am I seeing ads on my hint button?

With a recent update, the "hint" feature was adjusted to require an ad to play after a certain amount of uses. This feature is performing ...

Objectives - What are Objectives?

The Objectives system is designed to provide our players with extra challenges as they’re playing the game. The Objectives tab on the homepa...

Objectives - How do I remove Objectives?

As of this point in time there is no option to remove the Objectives system.

How do I change the size of my puzzle? (Number of Pieces) (iOS)

Puzzle pieces can only be changed during the creation of the puzzle. Tap the option for your desired size, or use the right or left arrows t...

How many Coins do I earn by completing a puzzle?

Here is how much you earn from each size range:(Max allowed on Phones is 400 pieces/+34 coins)+1 Coins (9-16 pieces)+2 Coins (25-49 pieces)+...

Themes

What is Dark and Light theme?Give your eyes a break by enabling Jigsaw Puzzle's Dark Theme. The bright space of Jigsaw Puzzle’s interface ca...

Themes (Android)

What is Dark and Light theme?Give your eyes a break by enabling Jigsaw Puzzle's Dark Theme. The bright space of Jigsaw Puzzle’s interface ca...

How do I adjust the hint on the last piece feature?

To turn the hint on the last piece on/off please do the following:Open up the Options menu within the game.Tap "More Options".To disable the...

What are Pins and how do they work?

Pins are a limited time item that can be earned by opening Pin Boxes.How can I get Pin Boxes?There are 3 ways to receive Pin Boxes:You can r...

How do I hide or show the toolbar?

To hide/show the toolbar:1) Make sure the toolbar is open at the top of the puzzle.2) Tap the arrow on the right for more options.3) Tap ......

How do I adjust how easily pieces snap together?

There is a setting that can adjust this which can be found on the toolbar.Open the toolbar while playing a puzzle.Tap the right facing arrow...