The new Sorting Trays option, when enabled, allows you to use up to 4 separate Trays to help organize your pieces however you'd like.
If Sorting Trays is disabled, however, and Trays are still set to show, the four trays are combined into one.
If you were using multiple trays with Sorting Trays enabled and then you choose to disable it, you'll find that your pieces have been combined into 1 tray.
There are two places to enable/disable Sorting Trays:
1) On the puzzle difficulty display, underneath the piece count selection and to the right of the "rotation" option. This is where the tray can be turned on/off before beginning the puzzle.
2) On the toolbar within the game select "More Options" and then "Enable Sorting Trays". If the option is already enabled, tap "Disable Sorting Trays".
If you have any further questions please feel free to reach out to Support!