General & Troubleshooting
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How do I take a screenshot on my Apple iOS device? (iOS)
You can capture the screen of your iOS device by simultaneously pressing the Sleep/Wake button & down Volume button.Your device's screen...
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Why does my game automatically update? (iOS)
MobilityWare does not have the ability, or permissions, to make force updates to your game or device. This is something that may have previo...
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How do I enable game notifications on an iPhone? (iOS)
MobilityWare games have an option that allows users to receive notifications from the game through Apple's Push Notification Service. Notifi...
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Can I download this game on my computer?
MobilityWare is focused on delivering entertaining, high-quality applications on the world's most popular mobile platforms. At this time, we...
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How do I force close the game?
Force closing can be one of the most helpful troubleshooting steps if you're experiencing issues with your device. It allows you to restart ...
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Will uninstalling the app fix my issue?
We typically do not recommend uninstalling the application before trying other troubleshooting steps. If you choose to uninstall the appli...
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Why isn't my sound working? (iOS)
Several factors can affect what sounds you hear from your device. The various settings that control gameplay sound are outlined below. With ...
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Why isn't my sound working? (Android)
Several factors can affect what sounds you hear on your device. The various settings that control gameplay sound are outlined below. With mo...
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How do I select the language for the game?
The language set on the device determines the default language in our game. If the language has somehow been changed, you will need to go to...
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I received a message saying that I don't have an internet connection. How do I fix this?
If you run into an issue where the game is displaying a message that you do not have an Internet connection, here are some ideas to help res...
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Can I Sync my Data Across Multiple Devices?
If you're playing as a Guest, you will not be able to transfer or save your data online to another device.If you created and are using a Fac...
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How do I turn on automatic updates for this game on an Android device?
Turning on automatic updates is the best way to ensure you have the most up-to-date application version on your device. Unfortunately, Mobil...
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How do I take a screenshot on my Android device?
Please follow these steps to take a screenshot:Open the screen that you want to capture.Press and hold the power and volume down buttons at ...
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How do I restore the app icon? (Android)
To restore a missing app icon on an Android device, you can try these steps: Check the app drawer Look for the app in the app drawer an...
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How do I restore the app icon? (iOS)
To restore an app icon on an iOS device, you can unhide the app from the app library: Swipe left on the Home Screen to access the App Librar...
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