We typically do not recommend uninstalling the application before trying other troubleshooting steps.

If you choose to uninstall the application, this can cause in-game data (personal statistics, levels, etc.) to be deleted and unrecoverable. Generally, we only recommend uninstalling and reinstalling the application as a last resort.

Please review our FAQ pages for a resolution of your issue before uninstalling the application or click here to learn how to contact our Support team for further assistance.

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