Why does my game automatically update? (iOS)

MobilityWare does not have the ability, or permissions, to make force updates to your game or device. This is something that may have previo...

How do I take a screenshot on my Apple iOS device? (iOS)

You can capture the screen of your iOS device by simultaneously pressing the Sleep/Wake button & down Volume button.Your device's screen...

Will uninstalling the app fix my issue?

We typically do not recommend uninstalling the application before trying other troubleshooting steps. If you choose to uninstall the appli...

Why isn't my sound working? (Android)

Several factors can affect what sounds you hear on your device. The various settings that control gameplay sound are outlined below. With mo...

How do I take a screenshot on my Android device?

Please follow these steps to take a screenshot:Open the screen that you want to capture.Press and hold the power and volume down buttons at ...

How do I select the language for the game?

The language set on the device determines the default language in our game. If the language has somehow been changed, you will need to go to...

How do I force close the game?

Force closing can be one of the most helpful troubleshooting steps if you're experiencing issues with your device. It allows you to restart ...

How do I restore the app icon? (Android)

To restore a missing app icon on an Android device, you can try these steps: Check the app drawer Look for the app in the app drawer an...

How do I restore the app icon? (iOS)

To restore an app icon on an iOS device, you can unhide the app from the app library: Swipe left on the Home Screen to access the App Librar...

Can I restore data to a current or new device?

Subscriptions and purchased items can be restored by logging into the Apple or Google Play account used for the purchase on your device.Howe...