General & Troubleshooting
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Why does my game automatically update? (iOS)
MobilityWare does not have the ability, or permissions, to make force updates to your game or device. This is something that may have previo...
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How do I take a screenshot on my Apple iOS device? (iOS)
You can capture the screen of your iOS device by simultaneously pressing the Sleep/Wake button & down Volume button.Your device's screen...
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Can I download this game on my computer?
MobilityWare is focused on delivering entertaining, high-quality applications on the world's most popular mobile platforms. At this time, we...
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How do I force close the game?
Force closing can be one of the most helpful troubleshooting steps if you're experiencing issues with your device. It allows you to restart ...
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Will uninstalling the app fix my issue?
We typically do not recommend uninstalling the application before trying other troubleshooting steps. If you choose to uninstall the appli...
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How do I take a screenshot on my Android device?
Please follow these steps to take a screenshot:Open the screen that you want to capture.Press and hold the power and volume down buttons at ...
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How do I contact Customer Support?
Below, you will find a list of the different ways in which you can message our Customer Support.We ask that you submit a single message thro...
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I don't like advertising. Can I turn off the ads?
Please consider that all of our games are free to download, play and enjoy! Advertising revenue allows our development studio to continue de...
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What should I know before contacting support?
We take pride in communicating with the people who play our games. Your questions are always welcome, your suggestions are valuable, and we ...
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Can I restore previous versions of this game?
Both the Apple App Store and Google Play Store only offer the most current version of the game to download. Once an app has been updated, th...
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How do I report an advertisement?
Please consider that all of our games are free to download, play, and enjoy. Advertising revenue allows us to support our development studio...
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What do I do if my game is crashing or freezing?
There are a variety of reasons that could make a mobile application freeze or crash. Many times, this can occur when a version of a game con...
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How do I send a screenshot to Support?
If you're uncertain as to how to capture a screenshot, note the help articles below: How do I take a screenshot on my Apple/iOS device? H...
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How do I restore the app icon? (Android)
To restore a missing app icon on an Android device, you can try these steps: Check the app drawer Look for the app in the app drawer an...
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How do I restore the app icon? (iOS)
To restore an app icon on an iOS device, you can unhide the app from the app library: Swipe left on the Home Screen to access the App Librar...
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