Why does my game automatically update? (iOS)

MobilityWare does not have the ability, or permissions, to make force updates to your game or device. This is something that may have previo...

How do I take a screenshot on my Apple iOS device? (iOS)

You can capture the screen of your iOS device by simultaneously pressing the Sleep/Wake button & down Volume button.Your device's screen...

How do I force close the game?

Force closing can be one of the most helpful troubleshooting steps if you're experiencing issues with your device. It allows you to restart ...

Will uninstalling the app fix my issue?

We typically do not recommend uninstalling the application before trying other troubleshooting steps. If you choose to uninstall the appli...

Why isn't my sound working? (iOS)

Several factors can affect what sounds you hear from your device. The various settings that control gameplay sound are outlined below. With ...

Why isn't my sound working? (Android)

Several factors can affect what sounds you hear on your device. The various settings that control gameplay sound are outlined below. With mo...

How do I select the language for the game?

The language set on the device determines the default language in our game. If the language has somehow been changed, you will need to go to...

How do I take a screenshot on my Android device?

Please follow these steps to take a screenshot:Open the screen that you want to capture.Press and hold the power and volume down buttons at ...

I am told I have no internet connection. How do I fix this?

Certain features within our game requires an internet connection. If you run into an issue where the game is displaying a message that you d...

How do I turn on automatic updates for this game on an Android device?

Turning on automatic updates is the best way to ensure you have the most up-to-date application version on your device. Unfortunately, Mobil...

Does this game use my cellular data?

Some of our game features do require an Internet connection. You can play our games while connected to WIFI or your cellular data service. &...

Can I download this game on my computer?

MobilityWare is focused on delivering entertaining, high-quality applications on the world's most popular mobile platforms. At this time, we...

What do I do if my game is crashing or freezing?

There are a variety of reasons that could make a mobile application freeze or crash. Many times, this can occur when a version of a game con...

How can I change my profile icon?

You can adjust your profile icon by tapping on the icon at the top left side of the main screen. The tap on the icon underneath My Profile. ...

How can I change my name?

You can adjust your name by tapping on the token icon at the top left side of the main screen. Then tap on the shuffle button (two spinning ...