General & Troubleshooting
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What are the rules of Mahjong?
Mahjong Solitaire is a single-player matching game that uses a set of Mahjong tiles rather than cards.Tiles are arranged in a special patter...
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How do I earn new boards?
As you continue to play Mahjong Solitaire you will level up by winning games. At certain level intervals you will unlock new boards to play!...
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Why does my game automatically update? (iOS)
MobilityWare does not have the ability, or permissions, to make force updates to your game or device. This is something that may have previo...
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How do I take a screenshot on my Apple iOS device? (iOS)
You can capture the screen of your iOS device by simultaneously pressing the Sleep/Wake button & down Volume button.Your device's screen...
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Will uninstalling the app fix my issue?
We typically do not recommend uninstalling the application before trying other troubleshooting steps. If you choose to uninstall the appli...
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Why isn't my sound working? (iOS)
Several factors can affect what sounds you hear from your device. The various settings that control gameplay sound are outlined below. With ...
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Why isn't my sound working? (Android)
Several factors can affect what sounds you hear on your device. The various settings that control gameplay sound are outlined below. With mo...
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How do I take a screenshot on my Android device?
Please follow these steps to take a screenshot:Open the screen that you want to capture.Press and hold the power and volume down buttons at ...
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How do I select the language for the game?
The language set on the device determines the default language in our game. If the language has somehow been changed, you will need to go to...
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How do I restore the app icon? (Android)
To restore a missing app icon on an Android device, you can try these steps: Check the app drawer Look for the app in the app drawer an...
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How do I restore the app icon? (iOS)
To restore an app icon on an iOS device, you can unhide the app from the app library: Swipe left on the Home Screen to access the App Librar...
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