What should I know before contacting support?

We take pride in communicating with the people who play our games. Your questions are always welcome, your suggestions are valuable, and we ...

What do I do if my game is crashing or freezing?

There are a variety of reasons that could make a mobile application freeze or crash. Many times, this can occur when a version of a game con...

How do I enable game notifications on an iPhone? (iOS)

MobilityWare games have an option that allows users to receive notifications from the game through Apple's Push Notification Service. Notifi...

I am told I have no internet connection. How do I fix this?

Certain features within our game requires an internet connection. If you run into an issue where the game is displaying a message that you d...

How do I send a screenshot to Support?

If you're uncertain as to how to capture a screenshot, note the help articles below: How do I take a screenshot on my Apple/iOS device? H...