Why has my language changed in the game?

The language in our game is determined by the device language. If this has somehow been changed, you will need to go to your device settings...

What do I do if my game is crashing or freezing?

First, make sure you are on the latest game version and OS update for your device. Go to the Device Settings > Applications > Manage ...

I am still seeing advertisement even after I paid to remove them.

The free and the paid version of FreeCell are separate applications. You can have both of them installed on your device at the same time, t...

Why does my game automatically update? (iOS)

MobilityWare does not have the ability, or permissions, to make force updates to your game or device. This is something that may have previo...

How do I take a screenshot on my Apple iOS device? (iOS)

You can capture the screen of your iOS device by simultaneously pressing the Sleep/Wake button & down Volume button.Your device's screen...

I'm told that I don't have an internet connection. How do I fix this?

Our Daily Challenges, Winning Deals, and Leaderboards are features which require an internet connection. If you run into an issue where the...

How do I force close the game?

Force closing can be one of the most helpful troubleshooting steps if you're experiencing issues with your device. It allows you to restart ...

Will uninstalling the app fix my issue?

We typically do not recommend uninstalling the application before trying other troubleshooting steps. If you choose to uninstall the appli...

Why isn't my sound working? (iOS)

Several factors can affect what sounds you hear from your device. The various settings that control gameplay sound are outlined below. With ...

Why isn't my sound working? (Android)

Several factors can affect what sounds you hear on your device. The various settings that control gameplay sound are outlined below. With mo...

My old nickname doesn't show. How do I reset my nickname?

The current naming system in place for our apps does not allow users to reset their nickname. This is due to it being a simple system that i...

Where are my statistics?

If you are in the statistics section, you should be able to use your finger to scroll down to see the Current win streak, Longest win streak...

How do I change the size of the cards?

The game is designed to fit within the size of your device's screen, meaning that the size of your game will be limited by the size of your ...

What do I do if cards are not moving where I intended?

If you have the in-game preferences set to 'Auto' Tap To Move, the card will move to an available space that is legal to the game rules. How...

How do I add or change my nickname?

Please be aware that Game Center and Google Play are not MobilityWare applications. Please follow the instructions below to log into Game Ce...

Where are the rest of my statistics or settings?

The menu options and the settings are scrollable.Not all of the options fit on the initial screen.Please use your finger to scroll down to s...

Can I download this game on my computer?

MobilityWare is focused on delivering entertaining, high-quality applications on the world's most popular mobile platforms. At this time, we...

How do I select the language for the game?

The language set on the device determines the default language in our game. If the language has somehow been changed, you will need to go to...

How do I make the cards bigger and easier to see?

Although the size of the game will always be limited to the device there are some things that can be done to help make the most of limited s...

Does this game use my cellular data?

Some of our game features do require an Internet connection. You can play our games while connected to WIFI or your cellular data service. &...

How do I turn on automatic updates for this game on an Android device?

Turning on automatic updates is the best way to ensure you have the most up-to-date application version on your device. Unfortunately, Mobil...

How do I take a screenshot on my Android device?

Please follow these steps to take a screenshot:Open the screen that you want to capture.Press and hold the power and volume down buttons at ...

Why aren't my levels/titles updating when I reach the next level?

If your level/title is not updating once a new one has been earned, try the following:Open the game. Tap on the Play icon (which looks like ...

How do I restore the app icon? (Android)

To restore a missing app icon on an Android device, you can try these steps: Check the app drawer Look for the app in the app drawer an...

How do I restore the app icon? (iOS)

To restore an app icon on an iOS device, you can unhide the app from the app library: Swipe left on the Home Screen to access the App Librar...

Can I restore data to a current or new device?

Subscriptions and purchased items can be restored by logging into the Apple or Google Play account used for the purchase on your device.Howe...