If your application does not rotate to fill the entire width of the display when the device is rotated to Landscape orientation, then there are a couple of options to check.
The display orientation of the application may be locked. In the game, tap the “Settings” button in the toolbar. In the “Settings” display, scroll down to the “Lock Orientation” option. Review the current setting to ensure it is either set to “auto” or your preferred fixed orientation.
For iOS users:
For iOS users:
Your device may be locked in the portrait orientation. To check this setting, press your “Home” button to bring up your home screen. You’ll want to make sure you’re holding the device in the orientation you prefer.
Swipe your finger up from the bottom of your screen to bring up the “Control Panel.” From here, you will see a “Lock” icon. Tap on the icon to enable screen lock. This will lock the screen in the orientation that you prefer.
For Android users:
For Android users:
Swipe your finger down from the top of the screen to bring up your quick settings toolbar. You will have an option for rotation that can be tapped to turn off the rotation lock.
Please do not hesitate to reach out to our Customer Support team if you'd like more assistance!