Before Contacting Support
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What should I know before contacting support?
We take pride in communicating with the people who play our games. Your questions are always welcome, your suggestions are valuable, and we ...
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Can I restore previous versions of this game?
Both the Apple App Store and Google Play Store only offer the most current version of the game to download. Once an app has been updated, th...
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What do I do if my Daily Challenge Crowns are missing?
If you have recently installed the game or changed devices this can cause this information to go missing. Contact our Support team directly ...
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How do I report an advertisement?
Please consider that all of our games are free to download, play, and enjoy. Advertising revenue allows us to support our development studio...
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Does this game use data?
Some of our game features do require an Internet connection. You can play our games while connected to WIFI or your cellular data service. &...
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What do I do if my game is crashing or freezing?
There are a variety of reasons that could make a mobile application freeze or crash. Many times, this can occur when a version of a game con...
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How do I enable game notifications on an iPhone? (iOS)
MobilityWare games have an option that allows users to receive notifications from the game through Apple's Push Notification Service. Notifi...
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How do I turn off advertisements? (iOS)
We value your feedback and concern!Please consider that all of our games are free to download, play, and enjoy. Advertising revenue allows u...
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How do I send a screenshot to Support?
If you're uncertain as to how to capture a screenshot, note the help articles below: How do I take a screenshot on my Apple/iOS device? H...
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